Privacy Policy

Who we are

This policy explains how P & M Automotive Equipment Pty Ltd (ABN 44 008 976 182), trading as P&M Automotive Equipment, handles personal information. In this policy, "we", "us" and "our" mean P&M Automotive Equipment.

We follow the Australian Privacy Principles in the Privacy Act 1988.

What we collect

We collect the personal information you give us and the information we need to do business with you. This can include your name, business name, phone number, email address, postal and delivery address, the details of your enquiry, and records of the equipment we have supplied, installed, inspected or repaired for you.

How we collect it

Most information comes straight from you: through the quote and chat forms on this website, by phone, by email or in person. We may also receive it from your business or from someone acting for you.

When you visit this website, we and our service providers collect technical information such as your IP address, browser type and the pages you visit, using cookies and similar technology.

Why we use it

• To answer enquiries and prepare quotes.
• To supply, deliver, install, inspect and repair equipment.
• To book service visits and keep records of the work we do.
• To send invoices and manage accounts.
• To send you information about our products and services. You can opt out at any time.
• To improve our website and services.
• To meet our legal obligations.

Who we share it with

We do not sell personal information. We share it only where we need to in order to run our business, for example with:

• providers of our website, customer management, email, phone and accounting systems
• freight and delivery companies
• equipment manufacturers and suppliers, for warranty claims and parts
• government agencies or others when the law requires it.

Storage outside Australia

Some of our service providers store data on servers outside Australia, including in the United States. We take reasonable steps to make sure these providers protect personal information.

Marketing messages

We may send you emails or text messages about our products, services and offers. Every message includes a way to opt out, and you can also ask us to stop at any time.

Cookies and maps

This website uses cookies and similar technology so that it works properly, to understand how visitors use it and to follow up enquiries. Our contact page shows a map from Google Maps, which may set its own cookies.

You can block or delete cookies in your browser settings, although some parts of the site may then not work as well.

Keeping your information safe

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep it only for as long as we need it for business or legal reasons.

Access and correction

You can ask for the personal information we hold about you and ask us to correct it. Contact us using the details below and we will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first and we will try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The current version is always on this page.

Contact us

P&M Automotive Equipment
Unit 5/75 Kelvin Rd, Maddington WA 6109
Phone: (08) 9209 1044
Email: sales@pmautoeq.com.au

You can also use our contact page.